No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Carsington come from postal codes DE4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with BT (British Telecom):
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate BT (British Telecom)?
2.40 out of 5 56,495 ratings
Thank you!
Problems in the last 24 hours in Carsington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
Internet (61%)
-
Wi-fi (15%)
-
Phone (9%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (2%)
Advertisem*nt
Live Outage Map Near Carsington, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities:Derby, Carsington, Ripley, Chesterfield and Heanor.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Derby | Phone | |
| Derby | Internet | |
| Derby | ||
| Derby | Total Blackout | |
| Derby | Internet | |
| Carsington | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
BT (British Telecom) Issues Reports Near Carsington, England
Latest outage, problems and issue reports in Carsington and nearby locations:
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
- Craig Hammerton (@CraigHammerton) reported fromSouth Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
- Martin King (@MartinK1ng) reported fromDerbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
- Joanna (@craftyandcute) reported fromDerbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
- chris holmes (@chrish11072) reported fromMatlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
- Simon Ferrar (@simon_ferrar) reported fromDerbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
- Rick Crawley (@RickCrawley) reported fromMayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
- James Baker (@james7baker) reported fromDerbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
- James Baker (@james7baker) reported fromDerbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
- James Baker (@james7baker) reported fromDerbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
- James Baker (@james7baker) reported fromDerbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
- Gav (@Gav1981) reported fromDerbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
- b (@shelbybol) reported fromDerbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
- Jack (@JackJCroft) reported
Think it’s time to cancel @SkySports & @btsport. Completely ridiculous how a Wednesday night game, with absolutely NO competition, isn’t live on TV. What the hell are we paying for!?
- Charlie (@CharlieAirr) reported
Man United vs Leeds not on the TV, really enjoy the quality of service from Sky and BT sport. Tv in this country for football is shocking and they just rip the fans off @SkyFootball @btsport
- Sharon McGladrigan (@sharonmcglad) reported
@bt_uk No it’s an internal issue, no engineers needs apparently! They keep having to “cancel our order” which takes days and then start again to transfer everything across and then it doesn’t work and so the cycle begins again! Have no idea why. No one will tell me! 🫣
- Andrew Williams (@AndrewW53184578) reported
@SkySportsPL @btsport @primevideouk how on earth have you all managed to avoid showing the united game tonight we pay hundreds for your services then Jeff down the road using iptv can watch it on American tv or French tv it’s a disgrace
- Willie Logie (@RubixCube84) reported
@virginmedia If it wasn't for you providing the fastest internet (by a large margin) in my local area I'd be cancelling my contract with you immediately. @bt_uk , please get better service in my area so I can stop dealing with terrible customer service! 2/2
- AnotherEmptyVoice (@EdwardsBig) reported
@bt_uk It's the telephone service through digital voice, broadband is fine.
- Larney.sol (@larney_sol) reported
@notee*zzy @bt_uk Well, I guess Elon is worth the cash as long as he delivers the services. Even Airtel manages to put out 5-10mbps on bad days.
- Lisa Fildes (@pinkmummylisa) reported
@bt_uk appalling service . Elderly parents being messed around for months. Last Wed i phoned and was promised an engineer would be out to them on Fri , he turned up today. In mth 4 and still not sorted utter joke!!!
- Rick Law (@ricklaw88) reported
@bt_uk Been messed around by you mob all day!!!! I want to make a complaint before I cancel. Who do I do that with?
- laura Guyatt (@lauraGuyatt1) reported
@bt_uk Whilst my broadband was down (over a week) I spoke to two different people who said they were going to send me a mini hub. I never received it. Funny that I’m now receiving messages asking me to return it!!
